I am a dealer or gastronome. From what amount of units will I be granted a further discount?
Our prices are very competitive. For this reason we can grant further discounts only as of orders exceeding 5 units. Should you wish an individual offer, you will find the link Offer at the very bottom of our pages.
May I pick up my goods by myself?
Unfortunately, collection is impossible. We are a pure Internet shipper without a retail shop. For this reason the shipping charges are very advantageous.
Who is the provider of garden-arches24.co.uk?
Purchasing in the Internet always involves a matter of trust. The company CLP Trading GmbH based in Bielefeld has been existing for many years already and has established in online trade. You will find further information about our company under www.clp-trading.de.
Legal information about the conclusion of contract
The presentation of our products in the online shop does not represent a legally binding offer, but an online catalogue without obligation. By clicking the button Send order your order for the goods as per shopping cart will become binding. Acknowledgement of receipt of your order is sent together with order acceptance by automated E-Mail immediately after sending. By means of this E-Mail confirmation the purchase contract is considered concluded.
What are the shipping charges for my order?
We always try to keep shipping charges as low as possible. For this reason the shipping charges per item are very low. For the shipping charges please refer to the product description beside the delivery times.
How is shipment done?
The goods are on stock and therefore usually ready for shipment on the same day (if COD or advance payment is used on the day of receipt of money). We ship by DPD.
Do you deliver abroad as well?
Of course, we also ship to European countries. The countries of delivery together with the appropriate shipping charges are stated in the respective production descriptions. Unfortunately, shipment is only possible to the countries stated there.
What happens if I am not at home on delivery?
The goods are shipped by DPD. You will find the delivery time in the respective product description. Unfortunately, we are incapable of stating an exact time since this depends on the tour planned by the parcel service on a daily basis.
Should you not be at home, however, this is NOT A PROBLEM. The parcel service will make up to three delivery attempts, leaving a card in your letter box each time. You can also get in contact with the parcel service personally to arrange an exact delivery time.
Which payment methods are available?
You may pay by Cash On Delivery (plus 13.00 GBP), Credit Card or Paypal.
I am a buyer from abroad and have a tax ID-number. May I purchase without VAT?
Should you have a company in an EU member state and a tax ID-number, you may buy from us without having to pay for the German value-added tax. In this case, you normally buy via our shop. Please enter your tax ID-number in the field Comment and complete your purchase. ATTENTION: The prices in the shopping cart are continuously displayed with VAT. However, upon your purchase you will receive an invoice without VAT from us. Please urgently wait for this invoice before making payment!
Is there any warranty on the items purchased?
Of course, you are granted the full warranty implied of two years.